{"id":13257,"date":"2020-05-07T10:09:49","date_gmt":"2020-05-07T08:09:49","guid":{"rendered":"https:\/\/www.fornofollador.it\/terms-and-conditions-of-sale\/"},"modified":"2026-04-17T15:30:01","modified_gmt":"2026-04-17T13:30:01","slug":"terms-and-conditions-of-sale","status":"publish","type":"page","link":"https:\/\/www.fornofollador.it\/en\/terms-and-conditions-of-sale\/","title":{"rendered":"Terms and conditions of sale"},"content":{"rendered":"

Terms and conditions of sale<\/h1>\n<\/div><\/div>
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1. Effectiveness of the general terms and conditions<\/h2>\n<\/div><\/div><\/div>

1.1 These general terms and conditions govern the sale and supply of bakery products (hereinafter the \u201cproducts\u201d) made by Forno Follador srl, with registered office in Via Roma 19 \u2013 33080 Prata di Pordenone (PN), VAT and Tax Code 01971860935 (hereinafter \u201cFollador\u201d) through the site https:\/\/www.fornofollador.it<\/a> (hereinafter \u201cThe Site\u201d) to individuals making the purchase as consumers. Sending an order implies the user's acceptance of these general terms and conditions of sale. You must be of legal age to purchase Products on the Site. <\/p>\n

1.2 These general terms and conditions can be downloaded from the Site at the \u201cterms and conditions of sale\u201d link; these general terms and conditions may be modified in the future: users will be informed by a notice published on the Site.<\/p>\n<\/div><\/div>

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2. Order<\/h2>\n<\/div><\/div><\/div>

2.1 To proceed with an order, the user must register using the specific procedure provided on the Site. Registration is free. To register on the Site, the user must fill out the appropriate form entering their first name, last name, address, phone number, email address, and a password. Successful registration on the Site will be confirmed to the user via a specific email. <\/p>\n

2.2 The display of Products on the Site's virtual storefront constitutes an invitation to offer; to purchase a Product, an order must be sent according to the procedures indicated here. The order will be considered a contractual proposal addressed to Follador, which reserves the right to accept or reject it. <\/p>\n

2.3 For each Product published on the Site, Follador indicates whether it is customizable, available, or unavailable. The indication regarding Product availability is not binding, though products marked as \u201cunavailable\u201d cannot be ordered. In the event of subsequent unavailability of a Product indicated as available at the time the order was sent by a Customer, Follador undertakes to inform said Customer, in a subsequent email communication, of the estimated times for new availability of the Product(s) in question and will proceed to refund any sums of money already received. <\/p>\n

2.4 If a Product is marked as \u201cCustomizable,\u201d it means that the product can be modified\/adapted\/personalized according to the customer's specific requests. In this case, Customers must specify their requests in the appropriate space when sending orders. After sending the order confirmation, Follador undertakes to communicate to Customers, via email, the expected deadline for shipping the personalized Product. <\/p>\n<\/div><\/div>

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3. Conclusion of the contract<\/h2>\n<\/div><\/div><\/div>

3.1 If the checks are successful, Follador will send the user an order confirmation via email, summarizing all the specific and general conditions of the purchase. The sales contract will be considered finalized and concluded exclusively upon the user's receipt of the order confirmation sent by Follador. <\/p>\n<\/div><\/div>

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4. Products<\/h2>\n<\/div><\/div><\/div>

4.1 The characteristics (including any allergens present) and the price of the various Products for sale on the Site are listed on the page for each Product. In any case, it is the user's responsibility to inform Follador of any allergies or medical conditions when sending the order, or via email at info@fornofollador.it<\/a>. <\/p>\n

4.2 The visual representation of Products on the Site, where available, normally corresponds to the photographic image accompanying the technical sheet. It is understood that the image of the Products is for the sole purpose of presenting them for sale and may not be perfectly representative of their characteristics and quality, and may differ in color and size. The packaging of delivered Products might not match that shown on the Site if the manufacturer has changed the packaging for reasons beyond Follador's control. In case of any difference between the image and the product's technical sheet, the description in the Product's technical sheet shall always prevail. <\/p>\n<\/div><\/div>

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5. Prices and payment methods<\/h2>\n<\/div><\/div><\/div>

5.1 Product prices are clearly indicated on the Site and, unless otherwise stated, include VAT. Shipping costs, fixed at \u20ac6.90 per order (unless there are ongoing promotions or otherwise indicated on the Site), must be added to the Product price. <\/p>\n

5.2 Payments can be made using the following methods:<\/p>\n